Important change to insurance claims

Please contact us if you are needing to lodge a contents insurance claim for your hearing aid/s so that we can assist you in the process.

A recent agreement between IAG branded insurance companies (AMI, State, NZI, Lumley) and Triton means if you claim for a damaged or lost hearing, you will be redirected to a Triton hearing clinic for the replacement. This agreement is unethical, in our opinion, and under the Code of Health and Disability rights you can choose your audiology provider. You do not need to change away from Hearing Excellence.

We are trying to have this approach overturned as we value the long-standing relationship we have with our patients. We will keep you updated of any further changes. Please do not hesitate to contact us if you have any questions regarding this.